I didn't receive the order confirmation email. What should I do?

We understand how important it is to receive your order confirmation email. If you didn't receive it, it could be due to one of the following reasons:

1. You entered your phone number instead of your email address: Please check if you might have opted for SMS notifications instead.
2. There was a typo in your email address: A small error in your email address can prevent the email from being delivered.
3. The email landed in your Spam/Junk folder: Sometimes, emails can be mistakenly marked as spam.

Here's what you can do:

1. Check your Spam/Junk folder: Look for an email from info@trycocobeauty.com.
2. Review the information provided during checkout: Ensure your email address was entered correctly.
3. Contact our Customer Support: If you still can't find the confirmation email, please reach out to us at info@trycocobeauty.com with your order details. Our team will promptly assist you in confirming your order.

We apologize for any inconvenience and appreciate your understanding. We're here to help!