How's your refund policy?

We offer free returns for 30 days from the date your order is delivered/received.

However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and / or at checkout. To be eligible for a return:

1. Item(s) must be initiated for return and placed in the post within 30 days of the date your order is delivered/received.

2. Item(s) were not marked “Final Sale” or “Non-Returnable” at the time of purchase, unless faulty.

3. Item(s) must be returned in the original packaging, and in ‘as new’ condition.

4. You must provide a photo of your item/s prior to shipping so we can assess the condition.

*Please note: If you claim a refund on a bundle, the bundle pricing is no longer valid. The items you keep will default to the current sale price and a refund will be given for the remaining amount.

Please email info@trycocobeauty.com to initiate your return.

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