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Shipping & Delivery
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Can I change my shipping address?
Sure can! If your order was placed less than 90 minutes ago, you can update your delivery address, email, or other personal details. Simply click on the link here and enter your email address and order number to make these changes. If it's been more than 90 minutes since you placed your order, p... -
Help! My order is lost/hasn’t been delivered?
Although our shipping partners quote us 2-20 business days for standard delivery, they may not always be able to deliver within this timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date. If your order isn’t delivered within 20 days, please contact us and we c... -
How does shipping and delivery work?
Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination. Please note if you order multiple items in a single order, items may ship from multiple locations depending ... -
We offer free returns for 30 days from the date your order is delivered/received. However, not all items are eligible for return. Any products excluded under our return policy will be noted on product pages and / or at checkout. To be eligible for a return: 1. Item(s) must be initiated for retu...
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Insured shipping guarantees your order will be replaced in the rare event it is confirmed as lost or stolen by the courier. If you choose not to select insured shipping, we cannot guarantee a replacement for your lost or stolen order. We will cover any issues with your order that are of our faul...