We have complete confidence in our CocoBeauty products and know you’ll absolutely love your results. However, if for any reason you are not satisfied, simply follow the steps below for a full, hassle-free refund.
Bio-Collagen Masks:
1.) Take a photo of your face before the application of the mask, with a watch next to it so we can see the time.
2.) Take a photo every 30 minutes, for a total time of 4 hours ( 8 pictures ) where we see the process of the mask and watch next to your face so we can see the time
3.) Take a video of yourself taking out the mask
If you don't see your face glowing after the first use, you can get a full-refund if you are not satisfied with the results. You will have to ship back the rest of the masks for a full refund
Bio-Collagen Eye Patches:
1.) Take a photo of under your eyes before the application of the patches, with a watch next to it so we can see the time.
2.) Take a photo every 30 minutes, for a total time of 4 hours ( 8 pictures ) where we see the process of the eye patches and watch next to your face so we can see the time
3.) Take a video of yourself taking out the eye patches
If you don't see your under-eyes glowing after the first use, you can get a full-refund if you are not satisfied with the results. You will have to ship back the rest of the eye patches for a full refund
Give us 48 hours to process your request.